Scores of insurance claims either have been closed without payment or remain open four months after the Boston Marathon bombings, leaving business owners and residents in limbo, according to the state Division of Insurance.
Of the 207 claims reported as of July 26, 84 claims were closed with a total of $1.17 million in payments, and 76 were closed without payment. The remaining 47 claims were still pending.
"We're still fighting for money," said Brett Fodiman, one of the owners of the Forum Bar and Restaurant. "No one's helped us out. We hired an adjuster to help us manage all our losses. If the city and state were involved, it might speed things up. But for now, this battle is still going on."
Sheila Dillon, director of the city's Department of Neighborhood Development, said the department registered more than 500 businesses in the affected area and asked them to name their insurance carriers. The department helped about 80 of those businesses with insurance issues, often using local attorneys donating their time.
"We asked (insurers) for a very high-level point person, flexibility and speed," Dillon said.
But for some businesses, payment has been elusive.
"We're still in talks; it's an ongoing thing," despite help from a lawyer the city provided, said Anthony Liquori, owner of Escape Salon, which was closed for nearly a week.
To date, the Division of Insurance has received four complaints — three from businesses and one from a Watertown resident, said Amie O'Hearn Breton, a division spokeswoman.
"All of them have been resolved favorably through the division's assistance," she said. "The division was able to recover additional monies for the affected consumers."
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